Providing Exceptional Client Service

Posted by on Feb 11, 2014 in Blog | No Comments

I was recently talking with my friend and Pima County client – Rick Ellis https://www.linkedin.com/pub/rick-ellis/10/630/433. We have worked together collaboratively for years, under several contracts including a role I held as the In-House DOT Landscape Architect.

Thanks Rick for years of successful collaboration and for the Client Quote you sent today:

Client Quote:

I am very happy to see that Joy has re-established the SAGE Landscape firm and is once again providing her wealth of skills, capabilities and premier service to the community.  As a former client, I relied on Joy for a number of endeavors ranging from a wide variety of landscape guidance, reviews, direction, etc., to the numerous tasks associated with specific project management and delivery.  Throughout every interaction, task and activity, Joy’s input, knowledge, familiarity, and expertise, combined with her in-depth understanding of the profession, always provided exceptional results!  Her outstanding commitment to providing top notch service to any and all clients, while coupled with her ability to develop creative and effective solutions to any problem are a true asset to any organization that can utilize her services.

Rick Ellis, Engineering Division Manager, Pima County Department of Transportation

Photo Simulation of Driveway Study for Craycroft Road landscape architecture and environmental consulting.

Photo Simulation of Driveway Study for Craycroft Road landscape architecture and environmental consulting.

I lead the design and environmental team for the Craycroft Roadway expansion for Pima County DOT, providing ecological restoration, art coordination, assistance with public outreach and consensus building, Clean Water Act Section permitting, trails coordination, equestrian facilities and visual assessment/mitigation. We were selected to present the expedited environmental clearance process at the annual statewide Roads & Streets Conference. We were able to help our client and owner secure permitting prior to 65% plans to facilitate expedited construction schedule under the CMAR (construction manager at risk) structure.

Other Pima County DOT projects: Valencia Road Mission to I-19,  Valencia Road Camion del la Tierra to Mark Rd., Vail Road, Cortaro Farms Rd., and Threatened and Endangered Species _ Cactus Ferruginous Pygmy Owl Surveys.

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